Unprecedented offer
Amadeus Course95 000 amd
Outgoing Tour Manager Course75 000 amd
Outgoing + Amadeus 150 000 amd
The course has ended.
Course Registration Form
30.09 - 25.11
2,5 hours
150 000 AMD
coffee break
2 certificates
Outgoing Tourism and Amadeus Course
September 30 – November 25
The Armenian Tourism Federation continues the 8-week Amadeus reservation system training, which this time will be combined with the Outgoing Tour Manager training.
Course days:
✓ Tuesday and Friday – Amadeus training
✓ Thursday – Outgoing Tour Manager training
Start: September 30
End: November 25
Time: 19:00
Duration: 2.5 hours (including coffee break)
Trainers:
✓ Serine Shirinyan (about 30 years of experience in the Amadeus system)
✓ Mekhak Apresyan (President of the Armenian Tourism Federation)
✓ Anna Harutyunyan (Founding Director of “L&I” Companies)
Address: Movses Khorenatsi 26a
Participants will receive 2 certificates:
1. Outbound Tour Manager
2. Amadeus Booking System
The cost of a one-day class is only 6,000 AMD, including coffee breaks
Trainers
Serine Shirinyan
about 30 years of experience in the Amadeus system
Mekhak Apresyan
President of the Armenian Tourism Federation
Anna Harutyunyan
Founding Director of “L&I” Companies
About courses
Who is this course for?
- Tour operators (managers)
- Air ticket sales specialists
- Directors of air transportation (heads of air ticket sales departments)
- Airline cashiers (fare analysts)
- Airport control staff
- Developers of technological solutions for online travel agencies
Additionally, proficiency in the Amadeus system provides a valuable skill for managing your own travel business more effectively.
Introduction to the Amadeus Program:
Booking:
- How to create and read a booking record – PNR,
- All main elements of a booking and their significance,
- How to modify a booking – all possible actions related to bookings (ticket exchanges/returns),
- How to work with the booking archive,
- How to find the cheapest fare,
- Flights – How to view flight schedules,
- How to read fare rules.
Amadeus Information System:
- Working with queues,
- Coordinating correspondence with airlines,
- Amadeus reference system,
- How to organize the booking process through Amadeus.
Through extensive practical exercises, you will gain hands-on experience with the system and learn to use it professionally. The course is developed with the support of the RECONOMY program “Digitizing Sectors for Enhanced Competitiveness.” RECONOMY is an inclusive and green economic development program by the Swedish International Development Cooperation Agency (Sida), implemented by Helvetas in cooperation with the NGO “Strategic Development Agency” and other organizations from the Eastern Partnership and Western Balkans countries.
OUTGOING TOUR MANAGER COURSE
- How to work in tourism in accordance with the law
- Learning basic tourism terms
- Working with websites of some partner tourist destinations relevant to the Armenian market
- Designing tour packages
- Visa paperwork and filling out questionnaires
- Basic knowledge about air tickets (Charter flights)
THE COURSE WILL BE CONDUCTED BY:
Anna Harutyunyan, founding director of “L&I” Companies, who has been implementing the “Foreign Tour Manager Course” since 2013, as well as teaching the “Hotel Business, Tourism” subject at Yerevan Regional State College No. 2 named after N. Achemyan in 2017-2019.
THE MAIN GOAL OF THE PROGRAM IS:
to help you acquire a new profession and be able to work as an outbound tour manager immediately after the program
