Activities of inbound tour operators

Armenian Tourism Federation within the framework of the REONOMY pilot program “Development of skills and knowledge” in cooperation with the NGO Agency for Strategic Development organizes a course on “Activities of inbound tour operators”.

Persons with basic knowledge in the field of tourism can apply for the courses.

The program encourages the participation of unemployed women and youths.

The module of the course on the topic “Activities of inbound tour operators” is based on research and requirements of the labor market.

As a result of the training, participants:

• Will be able to
• make competitive travel packages
• negotiate with companies providing travel services in the package
• calculate prices, turnover and other constituent elements
• analyze the RA Law “On Tourism and Tourism Activities”

Will acquire

• communication skills with companies providing travel services in a package
• knowledge of managing the process of providing a tourist package
• knowledge of marketing features

Course topics:

• The essence, meaning, types, forms, basic concepts and terms of tourism
• Activities, concepts and features of the tour operator and the agent
• Basics of tour operator business
• Basics of inbound tourism, design and presentation of an inbound package
• Program tourism
• Regulatory legislation
• Features of taxation
• Calculations, pricing, payments
• Contracts
• Analysis: SWOT, Growth Share Matrix (BCG), 5 Forces Model (PORTER)
• Public-private cooperation, interaction with other representatives of the private sector
• Features of marketing in the field of tourism.