The Armenian Tourism Federation continues its one-month (4-week) intensive training courses on the Amadeus booking system.
The next course begins on March 3 and will take place on weekdays from 18:30 to 21:00, including a 15-minute coffee break. Course Fee: 95,000 AMD
Instructors:
- Serine Shirinyan – over 30 years of experience in the Amadeus system
- Mehak Apresyan – President of the Armenian Tourism Federation
Who is this course for?
- Tour operators (managers)
- Air ticket sales specialists
- Directors of air transportation (heads of air ticket sales departments)
- Airline cashiers (fare analysts)
- Airport control staff
- Developers of technological solutions for online travel agencies
Additionally, proficiency in the Amadeus system provides a valuable skill for managing your own travel business more effectively.
Introduction to the Amadeus Program:
- Booking:
- How to create and read a booking record – PNR,
- All main elements of a booking and their significance,
- How to modify a booking – all possible actions related to bookings (ticket exchanges/returns),
- How to work with the booking archive,
- How to find the cheapest fare,
- Flights – How to view flight schedules,
- How to read fare rules.
- Amadeus Information System:
- Working with queues,
- Coordinating correspondence with airlines,
- Amadeus reference system,
- How to organize the booking process through Amadeus.
Through extensive practical exercises, you will gain hands-on experience with the system and learn to use it professionally.
The course is developed with the support of the RECONOMY program “Digitizing Sectors for Enhanced Competitiveness.” RECONOMY is an inclusive and green economic development program by the Swedish International Development Cooperation Agency (Sida), implemented by Helvetas in cooperation with the NGO “Strategic Development Agency” and other organizations from the Eastern Partnership and Western Balkans countries.
