Amadeus course
July 21 – August 15
Course Registration Form
The Armenian Tourism Federation continues its one-month (4-week) intensive training courses on the Amadeus reservation system.
The course starts from July 21 to August 15, every working day, at 26a Movses Khorenatsi.
The course will be held in two shifts:
- 10:00-13:00: including coffee break (15 minutes)
- 18:30-21:30: including coffee break (15 minutes)
Course fee: 95,000 AMD
Instructors:
Serine Shirinyan – over 30 years of experience in the Amadeus system
Mehak Apresyan – President of the Armenian Tourism Federation
At the end of the course, certificates will be awarded with a ceremonial ceremony and a brief course on Armenian cuisine with a master class.
Who is this course for?
- Tour operators (managers)
- Air ticket sales specialists
- Directors of air transportation (heads of air ticket sales departments)
- Airline cashiers (fare analysts)
- Airport control staff
- Developers of technological solutions for online travel agencies
Additionally, proficiency in the Amadeus system provides a valuable skill for managing your own travel business more effectively.
Introduction to the Amadeus Program:
Booking:
- How to create and read a booking record – PNR,
- All main elements of a booking and their significance,
- How to modify a booking – all possible actions related to bookings (ticket exchanges/returns),
- How to work with the booking archive,
- How to find the cheapest fare,
- Flights – How to view flight schedules,
- How to read fare rules.
Amadeus Information System:
- Working with queues,
- Coordinating correspondence with airlines,
- Amadeus reference system,
- How to organize the booking process through Amadeus.
Through extensive practical exercises, you will gain hands-on experience with the system and learn to use it professionally. The course is developed with the support of the RECONOMY program “Digitizing Sectors for Enhanced Competitiveness.” RECONOMY is an inclusive and green economic development program by the Swedish International Development Cooperation Agency (Sida), implemented by Helvetas in cooperation with the NGO “Strategic Development Agency” and other organizations from the Eastern Partnership and Western Balkans countries.